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Question: 1 / 400

What should a security officer do if approached by media at an incident scene?

Provide details about the incident

Refer them to designated spokespersons

When a security officer is approached by media at an incident scene, the appropriate action is to refer them to designated spokespersons. This is important because media inquiries can complicate a situation and create risks regarding the dissemination of information. Designated spokespersons are trained to handle media relations and provide accurate, approved information that aligns with the organization’s policies. By redirecting media inquiries to these individuals, the security officer helps maintain a unified and controlled message, which is crucial in managing public perception and protecting sensitive details about ongoing incidents. Consequently, this approach ensures that the security officer remains focused on their primary role while also preserving the integrity of the incident response.

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